The Helpdesk Service and the content provided through it are the property of Helpdesk or Helpdesk's licensors, and we grant you a limited, non-exclusive, revocable licence to make personal, non-commercial use of the Helpdesk Service and to receive the media content made available through the Helpdesk Service in your Local Country, based on the Subscription or Trial you have selected (the “Licence”). This Licence shall remain in effect for a period of 20 years unless terminated by you or Helpdesk. This agreement is designed to cover the support needs of CLIENT during normal operating conditions. Single Point of Contact, Inc. shall not be liable for damages, delay, or default in performance if such delay or default is caused by conditions beyond its control including, but not limited to acts of God, g overnment restrictions (including the denial or cancellation of any export or other necessary license), wars, insurrections, and/or any other cause beyond the reasonable control of either party. Furthermore, damage and/or significant problems that result f rom anomalies and/or abnormal circumstances such as fire, flood, electrical surges, deliberate malicious acts, theft, acts of God, wars, insurrections, and/or any other cause beyond the reasonable control of either party fall outside the terms of this agreement.